Last updated: 18 May 2026
You are eligible for a full refund if: (1) the report was not delivered within the stated timeframe, (2) the company data is materially inaccurate compared to official registry records at the time of your order, or (3) you accidentally ordered the same report twice within 7 days.
Refunds are not provided if: you changed your mind after the report was delivered, the company information is accurate but does not meet your expectations, or you provided an incorrect company name or registration number.
Email support@triageinvestiga.com with your order number, the reason for the refund request, and any supporting evidence. Our team will review your request within 2 business days.
Approved refunds are processed to the original payment method within 5–10 business days, depending on your payment provider.
If you placed the same order twice within 7 days, contact us immediately. We will issue a full refund for the duplicate order without question.
If your report contains an error, we will prioritize correcting and resending it at no additional cost before processing any refund request.
For any issues with your order, contact us at support@triageinvestiga.com or use the Contact page. We respond to all refund inquiries within 1 business day.